- Order Acceptance
We reserve the right to accept or reject any order. A confirmed order is binding once payment is received and order confirmation is sent.
- Product Information
We strive to provide accurate product descriptions (size, material, customization options), but minor discrepancies may occur. Final products shall prevail over online images.
- Payment Terms
Full payment is required at the time of order placement. We accept major credit cards and secure payment gateways. Failed or delayed payments may result in order cancellation.
- Delivery
Delivery times are estimates only. We are not liable for delays caused by third-party carriers, customs (for international orders), or unforeseen events (e.g., natural disasters).
- Returns & Exchanges
- Customized items: Non-returnable and non-exchangeable, unless damaged or defective due to our error.
- Non-customized items: Eligible for return/exchange within 30 days of delivery, provided they are unused, in original packaging, and undamaged. Return shipping costs are borne by the customer.
- Liability Limitation
Our liability is limited to the purchase price of the product. We shall not be liable for indirect, incidental, or consequential damages (e.g., emotional distress).
- Governing Law
These terms shall be governed by the laws of [Your Country/State], without regard to conflict of law principles.